Flexible, Scalable Support for Small & Purpose-Driven Businesses in Aotearoa NZ & Australia
Clarify. Simplify. Grow.
I provide both strategic guidance and hands-on operations support for small businesses in New Zealand and Australia, tailored to your goals, budget, and stage of growth. Whether messy systems are holding you back or you’re ready to scale but lack a strong operational foundation, I’ll meet you where you are.
Together, we’ll clarify your priorities, simplify your systems, and bring calm and confidence to your day-to-day operations — all without the cost or hassle of a full-time hire.

Clarify
Strategic Planning & Clarity
I’ll work with you to lay your brand foundations, clarify your business vision, and set achievable goals and KPIs. Then we’ll map out a step-by-step plan to make it happen with calm and confidence.

Simplify
Operations & Systems
I’ll assess your tools, workflows, and backend systems, then deliver practical, easy-to-implement recommendations for simple, scalable systems that actually work and prepare your business to grow.

Grow
Ongoing Support Packages
I’ll provide monthly support, tailored to your needs, budget and stage of growth. Whether you’re starting, pivoting, or growing, you’ll get high level and hands-on support that moves your business forward.

ABOUT ME
Hi, I'm Liv
I’m an operations, strategy and project management specialist with 15+ years of experience, helping purpose-driven businesses get clear, organised, and grow in ways that align with their long-term goals and values.
I offer a blend of strategic guidance, hands-on support, and practical systems that actually get results and free you up to focus on what matters.
TESTIMONIALS
What My Clients are Saying
“I highly recommend [Liv] for her excellent insight into HR and operations, which are areas im not at all familiar with. She helped formalise something I felt out of my depth in, making the process easy and informative. She asked the right questions, grasped the business quickly and delivered clear and concise insights. I would love to work with Liv again.”
Founder & Creative Director, ethical fashion label, Auckland
“Liv is becoming an integral part of our business. She has considerable knowledge and experience with business processes and project management that we sorely needed.
I’d highly recommend her for anyone that needs thorough and detailed processes and systems in place for their business.”
Founder, social media video production company, Melbourne
“Before working with Liv we had no clear strategy or pricing structure. She helped us understand our business model, build a simple strategy, and learn how to analyse our pricing and profit.
Her guidance was clear, supportive, and super helpful.”
Co-Founder, digital agency, Auckland / Barcelona
How a Fractional Operations Manager or Online Business Manager can be a game changer for your business
Increase Profitability
Streamline your systems and boost efficiency. I help you grow your bottom line, while delivering impact.
Stay Accountable
I keep you and your team on track with clear metrics, realistic timelines, and consistent check-ins, so momentum doesn’t stall.
Reclaim Your Time
No more drowning in the day-to-day. Clarity, focus and support means you can focus on the work that energises you and drives your business forward.
Support Your Growth
Scaling doesn’t have to be stressful. I help set you up for growth, so you can expand smoothly and sustainably, without burnout.
THE PROCESS
How It Works
Support is tailored to what your business actually needs — whether that’s strategy, operations, project management, or a combination — so you get exactly the help that will move your business forward. Here’s what the process looks like.
Start by booking an alignment call or sending an email and we’ll hop on a quick call to get acquainted and see if we’re a fit – I’m all about working with people whose goals and values align.
If it’s a fit, I’ll send over a welcome package, including an onboarding form to help you think through your priorities and challenges. It also lets me prepare in advance, ensuring we can hit the ground running and make the most of our next meeting together.
You’ll choose a monthly support plan and we’ll meet to review your goals, gaps, priorities, and pain points, to decide the smartest path forward. Whether it’s starting with a strategy roadmap, an operations overhaul, or jumping straight into ongoing task support, support will be tailored to your goals, budget, and stage of business.
Based on the monthly support plan you choose, I’ll dive into your priorities, adjust plans as needed, and take action to keep projects and operations moving forward.
Monthly Support Plans
Simplify. Clarify. Grow.
Plans start from 6 hours per week and are prepaid monthly, giving you consistent, dedicated support. You can scale your plan up or down as your priorities, projects, or growth needs change.
Explore my services page to find out how I can support you
I specialise in working with small, purpose-driven or creative businesses & solopreneurs, but I’m open to working with anyone if the fit is right and I can add value. If you’re not sure, feel free to reach out – I’d love to chat and see how I can help.
The monthly plans are designed for ongoing support tailored to your specific business needs.
Plans are prepaid at the start of each month and the hours you purchase are used within the month. Hours don’t roll over to the next month, so it’s important to prioritise the most impactful tasks. We’ll work together to ensure the hours are allocated wisely and are focused on your most critical needs.
Plans start from 20 hours a month (approximately 5 hours per week) are pre-paid month-to-month – no need to commit beyond that. Easy!
Absolutely! Get in touch and we can discuss how I can support you.
I work remotely, so all of my services are delivered online. Being remote allows me to keep my overhead costs low, offering my services at a more affordable rate compared to traditional in-person support. Having said that, If we’re in the same city, I’m open to meeting over coffee from time to time.
Frequently Asked Questions
FAQ
Here are some of the most common things people ask about how I work and what to expect. Something else you want to ask? Just reach out.
Interested in working together behind the scenes? Join my freelance support team →
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